隱私權政策

最後更新:2026 年 6 月 · Tela Aurea Lab

Tela Aurea Lab(以下簡稱「本站」)重視您的隱私。本政策說明我們如何收集、使用及保護您的個人資料,適用於 telaaurealab.com 上的所有服務。

一、資料控管者

Tela Aurea Lab
Email:[email protected]

二、我們收集哪些資料

2-1 購買資料(透過金流平台)

您購買 SVG 時,金流平台(綠界 ECPay / Lemon Squeezy / Polar)會代為收集並處理以下資料。本站不儲存您的信用卡號或完整付款資訊。

資料項目收集目的處理方
姓名、email訂單確認、發送下載連結綠界 / Lemon Squeezy / Polar
付款資訊(加密處理)完成交易綠界 / Lemon Squeezy / Polar
訂單編號、交易紀錄退款處理、客服綠界 / Lemon Squeezy / Polar / 本站

2-2 分析資料(Google Analytics 4)

本站使用 Google Analytics 4(GA4)了解流量來源與使用行為。GA4 收集的資料為匿名統計,不會識別個人身份。

2-3 本地儲存(localStorage)

本站在您的瀏覽器本地儲存以下偏好設定,不傳送至伺服器:

2-4 聯絡 Email

當您主動寄信至 [email protected],您的 email 地址及信件內容將用於回覆您的問題,不作其他用途。

2-5 藝術家市集候補名單(Waitlist)

若您主動填寫「藝術家市集候補名單」表單,我們會收集您提供的署名 / 品牌名、國家或地區、作品社群連結、聯絡 Email,以及(選填)是否為北美原住民族等資料。這些資料僅用於建立創作者候補名單、評估與通知市集合作機會,以及文化溯源相關規劃。未經您明確同意,我們不會將您的聯絡方式或作品集公開於網站;族裔資訊為選填,且不會作為任何審查或排除之依據。您可隨時來信要求查詢、更正或刪除這些資料。

三、第三方服務

服務用途隱私政策
綠界 ECPay 台幣付款處理 ecpay.com.tw/Privacy
Lemon Squeezy 國際付款處理(Merchant of Record) lemonsqueezy.com/privacy
Polar 國際付款處理 polar.sh/legal/privacy
Google Analytics 4 匿名流量分析 policies.google.com/privacy
Cloudflare Pages 網站託管、CDN cloudflare.com/privacypolicy

四、您的權利

依台灣《個人資料保護法》及適用法規,您有以下權利:

歐盟使用者另享有 GDPR 所賦予之資料可攜性及向監管機關申訴之權利。

五、資料保留期限

資料類型保留期限
訂單與交易紀錄5 年(依商業會計法規)
客服 email 往來2 年
GA4 分析資料14 個月(Google 預設)
瀏覽器 localStorage由使用者自行清除

六、政策更新

本政策如有重大變更,將在本頁更新日期並於合理期間前通知。繼續使用本站視為接受更新後的政策。

📬 隱私相關問題請聯絡:[email protected]

Privacy Policy

Last updated: June 2026 · Tela Aurea Lab

Tela Aurea Lab ("we", "our", "the site") respects your privacy. This policy explains how we collect, use, and protect your personal data when you use telaaurealab.com.

1. Data Controller

Tela Aurea Lab
Email: [email protected]

2. Data We Collect

2-1 Purchase Data (via Payment Processors)

When you purchase an SVG, our payment processors (ECPay / Lemon Squeezy / Polar) collect and process the following. We do not store your full card number or sensitive payment credentials.

DataPurposeProcessed by
Name, email addressOrder confirmation, download link deliveryECPay / Lemon Squeezy / Polar
Payment information (encrypted)Transaction processingECPay / Lemon Squeezy / Polar
Order ID, transaction recordsRefunds, customer supportECPay / Lemon Squeezy / Polar / us

2-2 Analytics Data (Google Analytics 4)

We use Google Analytics 4 (GA4) to understand traffic and usage patterns. GA4 data is anonymised and cannot identify you individually.

2-3 Local Storage

We store the following preferences in your browser's localStorage. This data never leaves your device:

2-4 Support Email

If you contact us at [email protected], your email address and message content will be used solely to respond to your enquiry.

2-5 Artist Marketplace Waitlist

If you choose to fill in our "Artist Marketplace Waitlist" form, we collect the data you provide: your display / brand name, country or region, portfolio or social links, contact email, and (optionally) whether you are of Native American / Indigenous heritage. This data is used only to build the creator waitlist, to evaluate and notify you of marketplace collaboration opportunities, and for cultural-attribution planning. We will not publish your contact details or portfolio on the site without your explicit consent; the heritage question is optional and is never used as a basis for screening or exclusion. You may email us at any time to access, correct, or delete this data.

3. Third-Party Services

ServicePurposePrivacy Policy
ECPay (綠界) TWD payment processing ecpay.com.tw/Privacy
Lemon Squeezy International payment processing (Merchant of Record) lemonsqueezy.com/privacy
Polar International payment processing polar.sh/legal/privacy
Google Analytics 4 Anonymous traffic analytics policies.google.com/privacy
Cloudflare Pages Website hosting & CDN cloudflare.com/privacypolicy

4. Your Rights

Under Taiwan's Personal Data Protection Act (PDPA) and applicable law, you have the right to:

EU residents additionally have the right to data portability and the right to lodge a complaint with your national supervisory authority under GDPR.

5. Data Retention

Data TypeRetention Period
Order & transaction records5 years (per commercial accounting regulations)
Support email correspondence2 years
GA4 analytics data14 months (Google default)
Browser localStorageUntil cleared by the user

6. Policy Updates

If we make material changes to this policy, we will update the date above and provide reasonable notice. Continued use of the site constitutes acceptance of the revised policy.

📬 Privacy enquiries: [email protected]